Returns Policy
We want you to be satisfied with your purchase.
Return Eligibility
If a part does not meet your expectations, contact us to discuss your options. All returns require prior authorization — do not ship a part back without contacting us first.
How to Initiate a Return
Call (888) 488-6545 or email sales@nationwideautousa.com with your order details and the reason for the return. We will provide instructions, a return authorization number, and the return shipping address.
Conditions
Parts must be returned in the same condition they were received — uninstalled, unmodified, and with all original packaging and tags intact. Parts that have been installed, modified, disassembled, or damaged after delivery may not be eligible for return.
Restocking Fees
A restocking fee may apply depending on the circumstances. The amount, if any, will be communicated before you authorize the return.
Return Shipping
Return shipping costs are the buyer's responsibility unless the return is due to a fitment error on our end or a defective part covered under warranty.
Refund Timeline
Refunds are processed to the original payment method within 5–10 business days after the returned part is received and inspected.
Warranty Claims vs. Returns
If your part has failed due to a mechanical defect, that may be covered under warranty rather than the return policy. Contact us and we will help determine the best path.
Questions? Call (888) 488-6545 or email sales@nationwideautousa.com.
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Tell us what you drive. We verify fitment, send a delivered price with warranty, and handle the shipping.
