Frequently Asked Questions
Everything you need to know about buying used OEM parts from Nationwide Auto Parts USA.
Fitment & Ordering
How do you verify fitment?
We match by Year, Make, Model, and drivetrain, then verify using VIN-level details — engine size, options, and factory build codes. We confirm the exact part before anything ships so you don't end up with a costly mismatch.
What if I don't know exactly which part I need?
That's what we're here for. Call us or submit your Year, Make, Model, and VIN — our parts specialists will identify exactly which part your vehicle requires.
How fast can I get a quote?
Calling is the fastest — most quotes are provided on the first call. Form submissions are answered the same business day, usually within minutes during business hours.
Is there any obligation when I request a quote?
None. We send you a delivered price with warranty details — you decide if it works for you.
Warranty
Do all parts come with a warranty?
Yes. Every engine, transmission, and transfer case includes warranty coverage. Extended warranty options may also be available — specifics are included with your quote.
What does the warranty cover?
The warranty covers internal mechanical defects in the part. It does not cover labor costs, installation errors, lack of proper fluids, overheating, collision damage, or normal wear items. Full terms are provided with your quote.
Shipping
How is my part shipped?
Parts are drained of all fluids, secured to a pallet with straps and protective packaging, and shipped via insured freight carrier. Tracking is provided with every order.
How long does shipping take?
Most parts ship within 1–3 business days. Transit is typically 7–14 business days depending on your location. Expedited shipping may be available — ask when you receive your quote.
Can I have parts shipped to my mechanic's shop?
Absolutely. Commercial delivery to repair shops is our most common delivery method. Just provide the shop address when you request your quote.
Payment
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, and JCB. Financing is also available on qualifying purchases — ask when you receive your quote.
Are there any hidden fees?
No. Your quote includes the part price, warranty coverage, and insured shipping. The price you see is the price you pay.
Returns
Can I return a part?
Yes. Contact us for a return authorization. Restocking fees may apply. Full details are on our returns page.
What if my part arrives damaged?
Contact us immediately with photos of the packaging and damage. Freight claims are time-sensitive — we'll work with the carrier to resolve it.
General
Do you sell new parts?
No. We specialize in used OEM parts — the same factory-original parts that came on your vehicle, verified to match your exact specifications.
Do you ship to businesses and repair shops?
Yes. Commercial delivery to shops is very common. We also offer residential delivery with liftgate and terminal pickup.
Ready to Get Your Part?
Tell us what you drive. We verify fitment, send a delivered price with warranty, and handle the shipping.
