Nationwide Auto Parts USA warrant 90 days warranty on all parts except the electronic parts they are sold AS-IS subject to the conditions and limitations set forth below :

1. All warranty claims must be presented to an authorized agent of Nationwide Auto Parts USA within a period of 120 days warranty from date of purchase for the warranty to be valid.

2. This warranty is not transferable

Engines

a). Warranty covers the long block only (engine block and internal components). Excludes external components: pulleys, manifolds, gaskets, seals, hoses, oil pan, timing belts, fuel systems, and accessories (e.g., turbos, starters, alternators, power steering pumps).

b). Switches, sensors, and labor charges are not covered New seals, filters, and oil must be installedupon installation. Rear main seal must be replaced, and transmission and engine oil pans must be resealed before installation.Warranty is void if heat tabs are melted or removed.

Transmissions

a). Mandatory to replace transmission filter and oil before installation. Seals and gaskets must be replaced prior to installation.

b). Warranty does not cover filters, gaskets, seals, sensors, electrical parts, transmission coolers, mounts, transmission lines, or tuning/adjustments. Failure to replace filters, fluids, flush cooling lines, or improper installation will void the warranty. Transmissions are warranted to be free from slippage, shifting failures, and bearing noise. New seals and fluid must be installed at the time of installation.

CVT Transmission Warranty Terms

a) Provide CVT transmission and ECU fault codes before installation.

b). Transmission must be filled with dealer brand CVT fluid (receipts required).

c) CVT and ECU computers must be programmed at the dealership (receipts required).

d) Replace CVT filters, gaskets, torque converter, and axle seals (receipts required).

e) Warranty is VOID if any requirements are not met or receipts are not provided.

Nationwide Auto Parts USA Policies

Terms & Conditions

At Nationwide Auto Parts USA, we prioritize customer satisfaction and transparency. To ensure you have complete confidence in your purchase, we’ve outlined our terms and conditions below. Please read these carefully, as they contain important information about warranties, returns, and customer responsibilities for the parts you buy from us.

Warranty Coverage

90-Day Warranty

Nationwide Auto Parts USA offers a 60-day warranty on all parts, excluding electronic parts, which are sold as-is. Our warranty is designed to give you peace of mind by covering key components of engines and transmissions, subject to the conditions and limitations below.

1. Warranty Claim Process

All warranty claims must be submitted within 60 days from the date of purchase through an authorized agent of Nationwide Auto Parts USA.

This warranty is non-transferable and applies only to the original purchaser.

Engine Warranty

Coverage: Engines are warranted to be free from defects in cylinder blocks, heads, camshafts, and crankshafts, and to perform well under normal use.

Components Included: We guarantee the long block only, which includes the main engine assembly.

Exclusions: Certain parts—such as pulleys, manifolds, gaskets, seals, hoses, oil pans, timing belts, and covers—are excluded from warranty. Engines must have new seals, filters, and oil installed upon installation for the warranty to remain valid.

Transmission Warranty

Coverage: Transmissions are guaranteed to function smoothly, with no slippage, shifting issues, or bearing noise.

Requirements: New seals and transmission fluid must be installed at the time of installation for warranty coverage.

Exclusions: Oil seals and gaskets are not covered under this warranty.

Return Policy

Non-Defective Returns: Non-defective items are subject to a 30% restocking fee. Shipping costs may also be withheld from the refund amount. No restocking fee is applied if the part delivered is incorrect.

RMA Requirement: For any return, please contact us for a Return Merchandise Authorization (RMA) form. Do not return any part without obtaining an RMA first.

Additional Conditions: Parts must be returned in the original condition received. Modifications or improper installation void the warranty, and items must be unmodified to qualify for a refund. Damaged or incorrect parts should be reported immediately.

Important Customer Responsibilities

To ensure warranty eligibility, the following must be met:

* Documentation: Warranty claims require a diagnostic report and an installation invoice from a certified mechanic, along with customer contact information and receipts.

* Pre-Return Inspection: In the event of a failure, parts must be inspected in the vehicle before removal; otherwise, the warranty may be voided.

By purchasing from Nationwide Auto Parts USA, you agree to these terms, ensuring a clear and reliable transaction that puts your satisfaction first. Thank you for trusting us to supply you with high-quality parts for your vehicle.

Refund / Cancellation Policy

At Nationwide Auto Parts USA, we are committed to ensuring your satisfaction with every purchase. Our refund and cancellation policy provides clear guidelines to help you understand your options in the unlikely event that a return or cancellation is necessary.

Important Notes:

* Labor Costs: Please note that Nationwide Auto Parts USA does not cover labor costs for installation or removal of parts, regardless of the circumstances.

* Compatibility: By purchasing from us, you agree that we may ship a compatible or interchangeable part that fits multiple years, makes, and models, as determined by OEM standards.

Refund Policy:

1. Mileage Expectation: We estimate that most parts are suitable for 10k to 15k miles per year. While we strive to provide parts with expected mileage, please understand that availability may vary. If mileage availability is an issue, we will provide the next best available option.

2. Labor Reimbursement: No labor charges will be reimbursed for defective part installations. Refunds will include only the original cost of merchandise plus any tax collected.

3. Return Process:

* Once an item is returned, it undergoes inspection. Upon approval, a credit request is forwarded to our accounting team, and the refund is issued once verification and inspection are complete.

4. Delivery Timeline: Parts are typically delivered within 10-15 business days from the order date.

5. Older Engines and Transmissions: Engines and transmissions that are 50 years or older are sold as rebuildable cores and are not eligible for full warranty coverage.

Cancellation Policy:

1. Cancellation Fees: If an order is canceled prior to shipping, a cancellation fee of 25% may apply. This fee is limited to the amount paid by the customer as part of the transaction.

2. Appearance of Parts: As these are used parts, some may have natural wear, including rust. Refunds or returns will not be processed based on appearance alone, as these parts are not in brand-new condition.

3. Returns Due to Fit: If an engine, transmission, or transfer case does not fit due to technical reasons and you choose to return the part, a 30% restocking fee and two-way shipping charges will apply.

Thank you for choosing Nationwide Auto Parts USA. We’re here to provide high-quality, reliable used parts at an excellent value. Please contact us if you have any questions or require assistance with a return or cancellation.

Under Shipping Policy

Nationwide Auto Parts USA is dedicated to ensuring a smooth and reliable shipping process for all of our valued customers. Please read through our shipping terms to understand your responsibilities and how we handle shipping logistics, returns, and fees associated with delivery.

Shipping Terms and Customer Responsibilities

1. Refused Shipments:

* If a shipment is refused or not accepted upon delivery, a 25% restocking fee and two-way shipping charges will apply.

2. Damaged Returns During Transit:

* Should a returned part be damaged during transit, the customer will be responsible for any resulting losses. Refunds may be adjusted based on the extent of the damage.

3. Freight Shipments - Commercial Address Requirement:

* For freight items, customers must provide a commercial business address capable of receiving deliveries from 16- or 18-wheeler trucks. If the delivery location does not meet this requirement, additional charges may apply.

4. Unloading Requirements:

* Customers are responsible for providing equipment, such as a forklift or similar unloading materials, to unload the part from the delivery truck. If unloading materials are provided by the shipping company, Nationwide Auto Parts USA reserves the right to charge up to $125 for this service.

5. Delivery Acceptance:

* The customer or a designated contact person must be available to accept the delivery at the scheduled time. If no one is available to accept the delivery, the customer will need to retrieve the item from the nearest terminal or, upon mutual agreement, may incur a $110 rescheduling fee for re-delivery.

Thank you for reviewing our shipping policy. At Nationwide Auto Parts USA, we work hard to ensure your part arrives safely and efficiently. For questions about shipping or delivery, please contact our support team—we’re here to help make the process as seamless as possible.

Privacy Policy

Nationwide Auto Parts USA INC certifies that your information is safe and secure when making transactions over the Internet.

We use the personal information we collect to: provide and improve our Services, and provide you with a personalized experience through our Sales Team

Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.

We do not share your personal information with third parties for their promotional purposes.We will not give personal information to advertisers;We do not tolerate spam;

We use a credit card processing company to bill purchasers of goods from the Site, and we also use outside distributors and delivery companies to assist us in fulfilling and delivering orders. Nationwide Auto Parts USA INC will send regular transactional communications via email, call, or text. We may occasionally share important announcements and updates that we believe will be valuable to our customers and site users.