Your Questions Answered for a Confident Purchase Experience

We know that finding the right part can bring up questions, and we're here to provide clarity every step of the way. At Nationwide Auto Parts USA, our focus is on making sure you feel informed, secure, and satisfied with your purchase.

• 1. How long will it take for me to receive my part?

  Most parts arrive within 10 to 15 business days. We provide tracking information with every order, so you’ll always know exactly where your part is and when to expect it.

• 2. How is my engine shipped?

  For safe and secure delivery, each engine is drained of fluids, carefully strapped to a pallet, and shipped to your specified location. We take every measure to ensure your part arrives in excellent condition.

• 3. What comes with my engine?

  Our engines come complete, but note that certain components like the AC compressor, starter, alternator, and power steering pump are not included. Additional parts on the engine are left for convenience, though they may need replacement.

• 4. Will the engine I order fit the exact model, make, and year of my vehicle?

  Yes, our OEM engines are interchangeable across multiple makes, models, and years according to manufacturer specifications. This flexibility ensures a perfect fit for your vehicle, even if it’s designed for various models within a range.

• 5. What payment methods do you accept?

  We accept Visa, MasterCard, and American Express for both online and phone orders. Discover card orders can be placed by phone, and we also accommodate wire transfers for your convenience.

• 6. Can I return the part if it doesn’t fit my needs?

  Absolutely. While our parts are guaranteed to match OEM specifications, we understand there may still be situations requiring a return. Please refer to our return policy for complete details, including restocking fees and return shipping requirements, or contact our customer service team for assistance.

• 7. Is there a warranty on my part?

  Yes, we offer a 60-day warranty on all parts, excluding electronic items, which are sold as-is. This warranty covers essential functions of engines and transmissions and provides peace of mind for your purchase.

• 8. What’s the advantage of buying used OEM parts?

  Purchasing used OEM parts gives you high-quality performance at a fraction of the cost of new parts. With OEM standards, you’re getting reliable, precise components without the dealership markup. It’s a smart way to keep your vehicle running smoothly while saving money.

• 9. Can I get help with my order?

  Our customer service team is dedicated to making sure you find exactly what you need. From choosing the right part to assisting with warranty and returns, we’re here to support you every step of the way.

For further assistance, feel free to reach out to Nationwide Auto Parts USA. Thank you for choosing us as your trusted source for quality used auto parts, and we look forward to serving you!